Corporations and chain restaurants have already taken advantage of Facebook marketing to spread the word about what they have to offer, but small business owners can use it too! Use this marketing tool to benefit instead of ignoring its power in every day life. Read this article for helpful tips!
If you are using Facebook to market your business, make sure that you completely fill in the “about” section. This is a great way to communicate what your business is about. It is also an excellent area to put in contact information, locations, phone numbers and other helpful information about your business.
When thinking of information to share with your followers on Facebook, try to keep them relevant to what is going on with your business or industry. If your company sells auto parts, you should make posts about auto parts. Posting photos of cats or other irrellavant topics will ensure that people unfollow your page.
Use Facebook as a customer service tool. Invite customers to send you questions, comments or complaints by commenting on your Facebook page. This is a great way to display your excellent customer service policies. Answer questions in details and offer refunds or new products right away to the customers who complain.
Connect your Twitter account to your Facebook page. This will help you streamline your posts to both social media accounts. When you post on Twitter, your post is also posted simultaneously on your Facebook page as well. This saves you the time and effort of signing onto both sites to make one post.
Creating content for Facebook can be tedious and frustrating. If you have a Facebook business page, you need to post new content every single day to engage your audience. Can you afford this type of time commitment? If not, use targeted ads instead to bring your message to your target audience.
Don’t be afraid to promote yourself. You often here that it’s bad to hard sell your products on social media, and that is true. But that doesn’t mean that you shouldn’t celebrate milestones and other big moments. People love feeling like a brand is personal, and milestones add to that feel. It’s a human touch that really makes a difference.
Be sure your postings are valuable and relevant. In other words, your followers should get something out of each and every one of your posts, whether it is a great deal, a helpful tidbit of knowledge or an inside scoop on the latest product. Steer clear of selling too much, however, or you may tire your followers too quickly.
Once you create a Facebook account, it is very important for you to be quite active. If you never post any content, how can you expect people to remain interested. Videos, pictures and regular postings are just a part of what you will need if you want to do well on Facebook.
Never share updates that don’t relate to your field. You may want to discuss current evens or share a person update, but remember these topics may not be of interest to your subscribers. Personal news and interests should be kept for a separate personal Facebook page.
Respond to comments or questions as soon as possible. With technology today, people like speed. The quicker you can be about responding to the questions and comments that your audience has, the better. This will show them that you really do care about them as customers and value them.
Do not send too many mass messages to your fans. This is a very impersonal way to reach people, and many of them may delete the content before reading it. If you have something to share, create a status update about it. People are much more likely to read them.
See if you can get customers to review your business on your Facebook page. People that want to purchase what you’re offering will enjoy reading through reviews about these things. Potential customers will be more likely to make a purchase if they see the thoughts of satisfied customers on the wall of your Facebook page.
When using Facebook for your marketing needs, always maintain the highest standard of integrity. Employ honest tactics with your customers and avoid making promises that you just can’t follow through with. Despite not being face to face with customers, you will eventually have to answer to them and on a very public platform!
Put a face to your name. You will find that your fans will appreciate knowing exactly who they are talking to when you communicate on your page. Add a picture of yourself so they know who you are. You may even choose to share some information about who you are, too.
Utilize Facebook as a way to grow a friends list while also building sales volume. Offer coupons or discounts to new or loyal friends. If you quit offering anything of value, you’ll likely lose friends.
Get faces to your brand active on Facebook. You know the social media has “face” in the name don’t you? Facebook is really about building relationships, and it’s tough to build relationships around corporations or faceless brands. If you add some faces and names into the mix, it can do a lot for building brand engagement among your fans.
Whether you want to increase the number of high quality fans on your page, or skip the page entirely and just advertise to the users of Facebook, Targeted Ads are the way to go. You can select the criteria you want the users to meet, pay a fee, create an ad and watch leads turn into conversions.
Create multiple versions of your ad. You will want to test out at least three ads to learn what is going to do well. Variations of the text, image and title should be tested. Also be sure to rotate your ads so they are seen by different people at different times and different locations of the page.
As said in the beginning of this article, Facebook marketing can benefit your business greatly. It’s not only for corporations or other well-known venues, but can be used to benefit the mom and pop shops as well. Remember the tips in this article to use Facebook marketing for your benefit.